INCREASE in traffic
INCREASE non-brand traffic
DROP in Load Time
REDUCTION in
media spend

Energy Australia said “Intender have helped us overhaul the way do intent-marketing in a way that is integrated with all digital”

“Intender are a joy to work with, they have enterprise brand experience with the nimbleness of a start-up. Their tech has help remove significant noise from our digital activity and, as a result, has seen SEO grow time and time again”
– Luke Simpson

The Overview

Care For Kids is a national comparison service that specialises in helping parents find suitable childcare centres, daycare options, and babysitters. They approached Intender to enhance their lead generation strategy and acquisition by addressing gaps in their existing approach.

The Challenge​

There is a complex path to purchase/enquiry, with 15,000 locations, with varying capacity, competition & CPLs
The distributed locations of centres and the lack of automation within the account before Intender was resulting in a negative ROI across the paid activity. The challenge we faced was the need for all centres to hit a minimum of enquiries whilst also lowering paid media spend levels.

 

The challenge we faced was the need for all centres to hit a minimum of enquiries whilst also lowering paid media spend levels.

The Solution

Develop a customised and proprietary external automation platform that turned Google Ads (SEM) on and off based on individual centre performance and their SEO lead-pacing. Platform takes into account:

Consider historical data
Utilise CRM & Data Warehouse
Creating scripts
Strategic integration between channels

Model is based on lifting all centres to meet minimum promised leads for each centre, delivering at least 4 leads per month. Continually updated logic along the way, taking into account new criteria

System works with Google Ads editor intelligently by ‘listening’ to external data sources such as Google Analytics, Google Ads, Search Console & SEMrush (market & competitor data).

Consider historical data
Utilise CRM & Data Warehouse
Creating scripts
Strategic integration between channels

The customised solution resulted in Intender helping Care For Kids achieve 46% More Leads whilst 80% reduction in CPA. They exceeded the initial target of 20% improvement.

Increase in leads
Lift in conversion rate
Immediate drop in CPA
Reduction in media spend

The Results

We achieved 81% drop in CPL across total Search (SEO + SEM), with leads increasing by 54%. After only 10 months the CPA dropped to an all-time low of 81% below baseline. As a result, the client had the luxury of reinvesting a large portion of the original budget into Brand marketing.

 

Not only did Intender achieve business requirements where other agencies had failed, they achieved a 40% reduction in required media spend. Improved intent quality lifted the conversion rate by 26%. This alone proved that Search has potential to drive quality over quantity.

Media wastage was reduced 34%, equating to 2,200,000 impressions & 308,000Wh of energy saved.

Want to collab?

We’d love to help your brand reach its performance goals. Reach out and we’ll organise an initial strategic session.