Unsearch for Unloan: Building Loan Equity with Search

Facing a turbulent housing market and rising living costs, Unloan transformed first-home buying with a scalable, SEO-powered content strategy. This initiative boosted organic traffic by 38% and increased page 1 keyword rankings by 288%, empowering buyers with clear, actionable insights.

The Challenge

Building Trust

Unloan is a digital-first home loan provider designed to simplify and streamline the home ownership journey. Backed by CommBank, Unloan offers competitive rates, simple applications, and smart refinancing tools – all through an intuitive digital platform. It’s a fresh alternative to traditional banks, built with transparency and tech at its core.

With home ownership becoming more complex for young Australians, Unloan recognised the need for more than just great products – they needed to deliver trusted financial education to help people make confident decisions.

Despite offering a forward-thinking product, Unloan faced a market where trust, education, and search visibility were essential. Rising interest rates, increased competition, and widespread financial anxiety meant first-home buyers were hesitant – and often confused – about their options.

Unloan needed to establish itself not just as a lender, but as a trusted source of financial knowledge.

The question: how could we build that trust, improve organic visibility, and help young people take the first step toward home ownership?

The Approach

Strategic Content

To build trust and visibility in a competitive market, Unloan’s content strategy centred on “Relentless Relevance” – delivering purposeful, SEO-optimised content that answered real user questions and aligned with their journey.

  • Market & Competitor Awareness: We identified key content gaps by analysing competitor strategies and market trends. This allowed us to focus on providing clear, educational content for homebuyers and those looking to refinance.
  • Full-Funnel Focus: Content was mapped to each stage of the funnel:
    • Awareness: Attracting users with educational topics.
    • Consideration: Providing in-depth, decision-driving content.
    • Conversion: Targeting high-intent keywords to drive applications.
  • User-Centric Thinking: Through search insights, we crafted content that directly addressed user concerns like interest rates, deposits, and refinancing, building trust and positioning Unloan as a reliable resource.
  • Technical & Data Foundations: Optimising the website’s performance, speed, and mobile responsiveness ensured both search engines and users had a seamless experience. Enhanced tracking allowed for ongoing refinement of the strategy based on real-time data.

Translating strategy into execution required coordinated efforts across content, SEO, technical optimisation, and performance review:

Content & Website Improvements

We built a content strategy focused on YMYL (Your Money, Your Life) topics, addressing key financial concerns like deposits, equity, refinancing, and interest rates. A content audit revealed gaps, allowing us to create over 250 expert guides and how-to articles targeting high-intent keywords like “refinance home loan” and “home loan eligibility.” This scalable content engine boosted traffic and established Unloan as a trusted authority in the space.

Technical Enhancements & Performance Review

We implemented technical SEO improvements, such as internal linking, schema tagging, and refining metadata and URL structures. These optimisations improved site crawlability and user experience. Additionally, we addressed site speed and indexing issues to help search engines rank the site more effectively.

We regularly reviewed performance to refine content for maximum reach and engagement, ensuring Unloan remained relevant and authoritative in the home loan market.

Authority Building & E-E-A-T

Focused on acquiring quality backlinks, we aimed to increase Unloan’s domain rating from 29 to 37, boosting its authority and ranking potential. High-authority backlinks signalled to search engines that Unloan’s content was valuable and authoritative, which improved search rankings.

We applied a comprehensive E-E-A-T framework, ensuring that content met Google’s standards for expertise, authority, and trustworthiness. This approach boosted Unloan’s visibility on search engines and aligned with Google’s ranking criteria.

First-home buyers didn't need more sales messages. They needed clear answers about deposits, rates and refinancing. By becoming the brand that explained it simply, Unloan earned trust and visibility at the same time.

—
Camilla Hansen
,
Owned and Earned Manager
-
Intender

Platform Capabilities

The Results

Significant SEO Growth and Performance Gains

By combining targeted content with technical SEO and authority building, we created a scalable strategy that not only increased Unloan’s search engine presence but also fostered trust with users.

288%

increase in page 1 keywords
Page 1 keywords increased by 288%, dramatically improving Unloan’s visibility on high-value search terms.

16%

increase in home loan keywords
Home loan-related ranking keywords increased by 16%, further solidifying Unloan’s authority in the mortgage space.

38%

uplift in organic traffic
Organic traffic increased by 38% thanks to the SEO-driven content strategy, driving more qualified visitors to Unloan’s Learn Hub.

Additional outcomes

  • Clicks increased from 30,037 to 37,433, representing a 24.6% increase, highlighting the effectiveness of the ongoing content and SEO strategy.
  • Impressions grew from 470,000 to 1.15 million, a 145% increase, reflecting the broader reach and visibility gained through the content and SEO efforts.
  • The lower-tier ranks (51+) decreased by 6%, suggesting that many previously “deep” keywords advanced to more prominent search positions quickly, while new keywords began to rank higher.
  • Improved search engine trust by acquiring backlinks from credible sources, lifting the domain rating from 29 to 37 and signalling to Google that Unloan’s content is valuable and trustworthy.
  • Enhanced keyword rankings through quality backlinks, improving Unloan’s visibility and credibility in the competitive mortgage space.
  • Published 20 articles per month across Unloan’s Learn Hub, focusing on high-intent topics related to home loans, deposits, refinancing, and more.

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